HELP / ACCOUNT

Your account. Your exit.

Request deletion of your SlopMart account and associated personal data, even if you no longer have the app.

Reviewed September 27, 2026Operator Tortuga Co & Development, TOO

You can request deletion of your SlopMart account and associated personal data at any time. This page works even if you have uninstalled the app or cannot sign in.

Request deletion by email. Write to [email protected] with the subject “SlopMart account deletion request”. Include the email address or sign-in provider used for the account and, if you know it, your SlopMart handle. Do not send a password or one-time code. We may ask you to verify ownership before deleting the account.

Delete from the app

If you can sign in, open Collection, tap your profile avatar at the top, choose Delete account, and confirm. If the app says a recent sign-in is required, sign out, sign back in, and try again. If this path fails, use the email request above; you do not need to reinstall the app.

What happens to your data?

Deleting the account removes the Firebase sign-in account. A server process removes the active profile, wallet, saved push devices, and unused uploaded photos, and cancels open auctions. Existing virtual items, past bids, completed deals, reviews, generated lot images, and ownership history may retain a pseudonymous handle or content so other participants’ records and the item’s story remain coherent. Service logs and backups follow operational retention cycles. If a retained record contains personal information, mention it in your request so we can review it.

For details on data handling and your rights, read the Privacy Policy.

Need help?

Contact [email protected] with “SlopMart account deletion request” in the subject. The request is available to current and former users, including people who cannot access the app. For other questions, visit Support.